Our Conditions of Booking

Organizer of the Learncamp is:                                                                                                                                        Bildungsmanagement GmbH, Mariahilferstr. 103, 1060 Wien                                                                                                              

ÖFW is not held responsible for impairments and disturbances in connection with services, which are provided solely by other operators (e.g.: excursions, sightseeing and diverse sports programs, etc.). In addition, ÖFW does not act as organizers with regards to bus and rail travel included in the tour packages. These services are organized independently by the transportation agencies solely at their own risk and are merely procured by us.
In order to provide protection from the consequences of self-caused damages and injury by a camp participant or third parties, a personal accident and liability insurance is a mandatory requirement for each participant

2. Minimum number of participants:
If we are forced to call off the holiday for unforseen reasons (for example, if the minimum number of 20 camp participants, or 12 for train transport is not reached), we are unable to provide neither substitute services nor compensation. However, in such cases you will receive a refund of any amounts already paid to us. ÖFW reserves the right of cancellation for up to six weeks prior to the start of the holiday. ÖFW will not cancel holidays later than 6 weeks before the start of the holiday.

ÖFW reserves the right to change the camp location 6 weeks prior to the start date of the camp. In this case the camp will take place in an equally equipped alternative location.

3. Limitations of Liability
The contractual responsibility of the tour operator is limited to three times the cost of the holiday.
1. insofar as the damage or injury of the traveller was neither intentional, nor carelessly brought about by gross negligence, or,
2. insofar as the tour operator is responsible for the injury or damage to a traveller due to the fault of a service provider.

ÖFW reserves the right to make price changes which are caused by circumstances beyond their sphere of influence, misprints and calculation errors. (Cancellation clauses according to point 7.2, ARB 1992). We reserve the right to make changes and/or substitutions in program content.

Our camp councellors and leaders are not held responsible for possible illegal acts or prohibited substances in the possession of the camp participant. In the event of such a case, responsibility is not taken over by the councellors and/or the leaders.

The exclusion of a participant can result if at the time of registration a contagious or other momentous disease is concealed, in case of immoral conduct, criminal acts and/or other conduct for which the councilors can not assume responsibility. No restitution of travel costs can be made as a result the expulsion of a camp participant.

Due to the law of insolvency protection, customer's money  is protected if you meet the following conditions: The deposit of 10% of the total amout has to be payed earliest 11 months before the agreed end of the camp, the final payment no earlier than 2 weeks before the camp starts. In addition to it or earlier payed deposits 

4. Booking and Confirmation
A booking is binding for us as soon as we receive the signed registration form. You will then be sent a confirmation of enrollment along with two payment slips and an insurance form of our company. The first payment in the amount of 10% is due within two weeks. The final payment of the remaining balance is due two weeks before the start of camp. The payment must be made free of expenses.

Changes can be done, if possible. € 25,- will be charged per person.

We will send you the travel documents after receipt of the final payment. Unfortunately, we can not hold a place in our camps for your child if full payment is not received before the beginning of camp in the form of a bank receipt, dispatch of the transacted payment, or the actual transference of funds. A reservation fee of € 15 is required as a deposit for each booking.

Participants, who booked our Dietcamp has to provide a medical certificate (in terms of school sport) is absolutely necessary for this camp.

5. Sibling discount
You receive a 10% discount on the second booking by submitting an application for the siblings at the same time. Only one discount per person is possible.

6. Cancellations:
(deviating from Point 7.1.c., ARB 1992)
Fundamentally, we must be informed of any cancellation by registered letter. In addition to Point 7.1.c, ARB 1992, in case of No-show, the cancellation fee is 100% of the holiday price. A cancellation can only be made in written form.

7. Extensions
If a camp holiday is extended, proof of payment for the extension must be shown no later than on the day the camp term changes, otherwise we can not accept the booking, and we will be forced to arrange a premature return journey at the expense of the parents.

8. Early dismissal or discontinuance of a registered participant
If an early dismissal, or discontinuance of the stay, of a participant is due to disease or illness, or for reasons which are beyond the control of the tour operator, e.g., expulsion from camp due to disciplinary reasons, homesickness, emergencies, etc., no refund will be made. The costs for journey back and the responsibility assume the parents.

9. Complaints (supplementary to Point 5.3., ARB 1992)
If the participant is not satisfied with the services offered, this must be reported to the responsible camp leader. We can not consider any complaints made later. Please you inform your child!

10. Graphical material
With your signature you agree, that graphical material, which will be made during our camps, could be use for advertising purpose.


Tour operator:
Österreichisches Ferienwerk - Ferienhöfe GmbH
Place of Jurisdiction, Salzburg

Our address, phone numbers etc.:
Österreichisches Ferienwerk - Ferienhöfe GmbH
Alpenstrasse 108a
5020 Salzburg
AUSTRIA
Tel.: +43 (0)662 62 57 58-0
Fax: +43 (0)662 62 57 58-2
email: office@camps.at
website: http://www.camps.at
Fully licensed travel agency
Reiseveranstalter Verzeichnis BMWA:
Registration Number 1999/0017
Security Certificate
EU-Directive for Travel Agencies
Gurantee Number: 362003

Organizer of the Learncamp:
Bildungsmanagement GmbH
Mariahilferstr. 103
1060 Wien

Organizer of the additional offers:
Rafting:
Crocodile Sports
Karl-Reisenbichler-Straße 20
5020 Salzburg

Oberlader Adventure
Franz Oberlader
Steinergasse 9
5700 Zell am See

Lungau Aktiv
Josef Rausch
St. Margarethen
5582 St. Margarethen

Canyoning, Kajak, High-Ropes-Garden, Adventurepark:
Alpincenter Steiner
Wolfgang and Petra Steiner
Feuersang 149
5542 Flachau

High-Ropes-Garden (Forest):
Alpinschule Maria Alm
Markus Hirnböck
Gasteg 10
5761 Maria Alm

Archery in Maria Alm:
Fritz Salzer
Oberrodenstraße 1
5760 Saalfelden