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FAQs
How much pocket money does my child need and what is the pocket money used for?
We recommend you to give your child about 20, - per week. Participants usually use it for souvenirs and postcards, entrance to the swimming pool, additional drinks, candies, ice cream, etc.
At the beginning of each camp our councellors collect money for various excursions. How much money will be collected depends on the duration of the camp ( 15,- for 1 week camps, 25,- for 2 weeks camps, 40,- for 3 weeks camps) The money will be used for excursions and bus transfers only.
Shall I provide my child with the emergency card once the camp begins and what is the purpose of the card?
We kindly ask you to fill in the online emergency card PRIOR to the camp on our homepage. This card contains important information for ya! counsellors. All dates are treated confidentially.
Which additional, optional activities can be booked?
You have the possibility to book additional highlights for your kids, which are not included in the camp program for example Rafting, Canyoning, High Ropes Courses, Trekking Tour with overnight stay in a mountain lodge, etc. These additional activities are operated by our professional and certified sports and outdoor partners, who guarantee you a great experience. We decide on the spot which programs will be carried out (execution depends on a minimum attendance).
Please be aware that additional offers vary from camp to camp. Two weeks prior to the beginning of the camp and upon receipt of your final payment, we will send you the complete travel documentation containing a list with additional offers. Please indicate which additional offer you want to book by marking the empty box on the list with a cross. By signing the list, you certify that your child will take part in the chosen activity; this shall be deemed to be your declaration of consent.
Shall I provide my child with the list of additional offers at camp beginning and what do I have to consider?
Yes, please make sure that your child brings the signed list as well as the respective EURO amount for the additional offer(s) along to the camp.
Does my child need to bring along his own towels and linen?
You need to provide your child with towels for the daily use. The linen is provided by our ya! holiday centers.
Does my child need a social security card (e-card and alike)?
Yes, in order to enable a medical treatment by a doctor in case of illness or accident. Participants from Europe are requested to bring along the European Health Insurance Card. Children from other countries must bring along a health insurance certificate for foreign countries. Please hand out a copy of the ID-Card or passport to your child!
Do I have to close any additional insurance contracts for my child for the duration of the camp?
Please make sure that your child has adequate health and liability insurance for the duration of the camp. We recommend a cancellation insurance for all programs as well as a (holiday) health insurance for our foreign guests. The completion has to be made at the same time with the booking.
Further information can be found in the section `Parents/Travel Insurances´.
Mobile phones & other electronical friends...
To keep our camps in a "radiate-free" atmosphere our councellors collect the participant's mobile phones at the beginning of the camp. Every day at "mobile-times" (after dinner between 6:00 pm and 8:00 pm) the phones will be handed out to the children. Please note that the collecting of mobile phones depends on the campleader and may vary from camp to camp. Laptops, Playstations, Gameboys should stay at home!
Which time do you recommend to contact my child by phone in the Holiday Center?
The best time is between 6:00 - 8:00 pm (dinner time). Please keep in mind that too many calls during the camp, especially with respect to our younger guests, can increase homesickness.
Does my child need a medical certificate for the Fun in X-Large-Camp?
Yes, a medical certificate (in terms of school sport) is absolutely necessary for this camp.
Which steps do I have to take regarding social security in order to receive financial aid for the Fun-in-X-Large-Camp?
We kindly ask you to directly get in touch with your local social security authority.
At SGKK, OÖGKK, STMGKK and BVA a separate application must be submitted and a special authorisation by a chief physician prior to departure must be obtained. By presenting a confirmation of stay at the camp and an original invoice, a certain share of the expenses will be reimbursed after the camp by the respective social security authority.
Are camp excursions included in the price?
At the beginning of the camp, the campleader will collect a certain amount of money, depending on the duration of the camp ( 15,- for 1 week camps, 25,- for 2 weeks camps, 40,- for 3 weeks camps) which is used for excursions and trips during the camp session. The camp leader and young austria decide on the amount and type of excursions. Due to organisational reasons a possible remaining amount will not be later collected nor refunded.
When do I receive the travel documentation?
Two weeks prior to the beginning of the camp and upon receipt of your final payment, we will send you the complete travel documentation.
Who takes care of the kids?
All children and teenagers are supervised by ya! counsellors. Most of them are students or young teachers of education, sports or psychology.
ya! counsellors usually fulfill the following prerequisites: Extensive experience with children and juveniles, a special sense of responsibility, athletic and creative talents, knowledge of foreign languages, etc. Additionally, all ya! staff is in particular trained during a several days lasting workshop in the following subjects: Camp organisation, motivation, first aid, relevant laws (protection of minors, child-welfare, etc.) and animation.
Furthermore every ya! councellor has to produce a criminal record in order to work as a camp councellor.
How are the rooms assigned in the camp? Is there any separation of boys and girls?
Our ya! counsellors are responsible for an appropriate allocation of rooms on site. Accommodation for boys and girls is strictly separated. Should you have any special requests concerning room allocation please kindly resort to our staff when booking we will try to adapt to your wishes.
What about smoking and drinking?
Smoking and drinking is strictly prohibited in all ya! holiday centers.
Is it possible to visit the children during their stay in the camp?
Our experience in the past has clearly shown that visits from parents and relatives in many cases can intensify homesickness. However, if you want to pick up your kid from the camp for an important appointment, please pre-notify the camp supervisor and the ya! office.
Is it possible to receive vegetarian meals for the children?
Of course we also serve vegetarian meals at our ya! Holiday Centers. Please inform us while booking.
Do I receive a discount when making a booking for more than one child?
ya! grants a sibling's discount. You receive a 10% discount by submitting an application for the siblings at the same time. There is only one discount per person possible.
Any further questions?
In case of further questions, concerns and wishes please do not hesitate to contact us.
A phone call or email is sufficient.
Contact details:
phone: +43 (0) 662/62 57 58-30
fax: +43 (0) 662/62 57 58-2
e-mail: office@camps.at
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