Our Travel Insurances

In order to enable medical treatment by a doctor in case of illness or accident, the following guidelines are in place:

- Children from Austria require an E-card or Social Security (SV) card.
- Children from EU states require a European Health Insurance Card (EHIC)
- We recommend that children from other countries take out medical insurance with the European Insurance Agency (please see below).

Should you decide to take out another insurance policy, please be aware that in the case of illness or accident, our team of supervisors cannot contact the insurance company before consulting a doctor or hospital, to ensure your child receives the fastest medical attention possible. Parents will be informed immediately (after emergency treatment is given) and can then clarify any further steps with their insurance company. 

Should your child have to visit a doctor or hospital during the camp, some costs may have to be paid immediately. We undertake to pay these costs in advance and kindly ask you to settle the bill later. We will send you the original medical bill and any further settlements along with your insurance. 

If a direct cash payment is not required at the location, then the medical bill from the doctor or hospital will be sent in due course. Please pay the outstanding bill and send the original bill along with a claim form and damages report including all necessary paperwork to the insurance company.


Download - Claim form for handling with the insurance "Europäische Reiseversicherung"

 

1. Cancellation Cover in case of cancellation BEFORE departure:

In case of illness before departure to the camp, the full camp-price is refunded (excluding the insurance premium and the booking fee). For the refund a medical certificate is required.

Price: € 30,- per participant and camp
In case of illness before departure to the camp please contact young austria! 

 

2. Complete Cancellation Cover:

The premium is dependent on the trip price:

Travel costs up to  € 400,- Premium € 27,-
Travel costs up to € 500,- Premium € 33,-
Travel costs up to € 750,- Premium € 48,-
Travel costs up to € 1.000,- Premium € 62,-
Travel costs up to € 1.500,- Premium € 89,-
Travel costs up to € 2.000,- Premium € 119,-
Travel costs up to  € 2.500,- Premium € 148,-


Refund for cancellation costs in the event of non-commencement of journey: For journeys booked before conclusion of the insurance, insurance cover shall only commence on the 10th day after conclusion of the insurance (except for cases of death, accident or Acts of God);.

Refund of excess for a cancellation insurance included in the costs of the journey:
For journeys booked before conclusion of the insurance, insurance cover shall only commence on the 10th day after conclusion of the insurance (except for cases of death, accident or Acts of God);
Cover up to chosen costs of journey.

Interruption of journey:
Refund of booked, unused travel services; Refund of additional return travel costs up to chosen costs of journey. 

HERE you can find the complete cover. 

 

 

3. Holiday health insurance, "Welcome-to-Austria":

For customers from foreign countries, who are visiting a camp in Austria. Please note that the insurance coverage is only available for NON- Austrian Citizens! The premium is dependent on the duration of your stay.

up to 8 daysPremium € 14,-
up to 15 daysPremium € 25,-
up to 22 daysPremium € 40,-
up to 1 monthPremium € 59,-

 

Medical benefits:
Transport home if medically necessary (including ambulance jet) and transfer transport, curative costs of out-patient treatment, search and salvage costs, hospital costs, transfer in the event of death
Cover up to € 55.000,-, Cover for insurance up to 8 days up to € 30.000,-

Travel private liability:
Material damage up to € 37.000,-, Injury to persons up to € 365.000,- 

Postponement costs:
Costs of deportation up to € 7.500,-

HERE you can find the complete cover. 

 

Effecting an Insurance

Please note that an insurance policy must be taken out by the time of booking. young austria shall act solely as an agent for the “European Insurance company“.  The above mentioned premiums describe the situation in September 2017). When the aforementioned insurance is taken out, an insurance policy will be provided with the booking confirmation. In case of claiming for medical treatment or cancellation, we will help you with the paper work for the insurance company. 

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