FAQ


A deposit of 20% of the tour price is due 2 weeks after booking. The balance is to be paid at the earliest 20 and at the latest 14 days before arrival.


You can pay either by bank transfer or credit card. If you would like to pay by credit card, you will receive a link for payment when you complete your booking.


No. The exact location will be announced approx. 1 month before arrival at the customer centre. Our accommodations are all characterised by their great facilities, the beautiful location in Salzburger Land and of course our warm and experienced hosts.


You are welcome to express a wish in the "Occupancy request" field. In most cases, we will be able to meet your request, however, it remains non-binding.

Please note that girls and boys are accommodated in separate rooms only. This also applies to siblings.


The additional overnight stay between two camps is included. Please note that there may be no / few other participants on site during the additional night. Childcare and meals will of course be provided. 

Some of our camps are offered on a 2-week basis anyway. We strongly recommend to choose these camps and dates if possible, because there are other participants on site. 

If it is necessary to change houses between 2 camps, your child will spend the extra night in the house of the first camp.

 

When booking, please mention under "Messages" that you have made several bookings and are requesting an extra night.


You still have questions? HERE you will find answers!